Kiibank is a comprehensive digital banking platform operating in Cameroon, accessible through both web and mobile interfaces. It allows customers to perform traditional banking activities such as transfers (both interbank and intrabank), loan applications, and account management. Customers can engage in digital transactions, fund mobile wallets, and even manage in-person deposits and withdrawals. Bank employees and administrators use the web platform to manage the system and make real-time adjustments to enhance customer experiences. The platform prioritises financial inclusion and security, aiming to provide accessible banking services.